About OptimalCarePlus

Trusted
Care service

OptimalCarePlus is a Domiciliary/ Live In care agency, dedicated to providing 24hrs high quality care service to vulnerable adults in the comfort of their home.

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Our Values

We believe that everyone should be able to receive the care they need, in the way that is safe and works for them. We offer services that can help our clients do this, so it’s good to know what we stand for. OptimalCarePlus is committed to providing first class optimal services to our clients, and everyone else we work with. This means that our values are at the heart of everything we do.

Our Vision

Our vision is to achieve the highest quality, personalised health, and social care services through a team of committed, experienced and competent professionals. We aim to deliver excellent customer service to our clients, as well as to provide care which safeguard and promote the health, welfare, and quality of life of vulnerable people living in their own homes.

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What we do

We offer a high standard of care to clients who need support with personal care, medication management, food preparation, domestic duties and community access. We aim to enable our clients to maximize their independence while maintaining a safe and comfortable environment.

Trusted Care Service

We provide person centered and outcome based care to individual

At OptimalCarePlus, we hold ourselves accountable to you and your loved ones, by providing qualified and trained care workers all round the clock

Dignity & Respect

Empathy & Compassion

Professionalism

At Optimal care plus we provide 24- hour Live-in Care and Domiciliary Care in the comfort and security of your own home. Our services range from a 24-hour Care agency program, Home help for the elderly to Care that can start from just 30 minutes per visit. In addition to this, we provide Day and Night Sitting Services and Respite Care. Our Live-in Care Service is provided throughout the London from our Head Office in East Tilbury .

OptimalCarePlus is a Domiciliary/ Live In care agency, dedicated to providing a high quality care service to vulnerable adults in their own homes. We provide person centered and outcome based care to individuals through the promotion of Dignity and Respect. Our office is open from 9.00am To 5:00pm and operates a 24 hours a day, 7 days a week service through our emergency on-call service.

Our Team Is Guided By Our Core Principle

To treat everyone with respect, understanding and compassion.
To provide a high-quality service, combined with affordable prices.
To always do the right thing. We Don’t Cut Corners. Our policy is always to follow best practices and prioritise safety above all

Our Mission

Our mission is to provide our clients with highest quality of care services.

Our objective is to ensure that all our care professionals are able to;

Offer Person Centred Care to enable people supported by us to achieve their optimum state of health and well-being.
Treat all people supported by us and all people who work here, with respect always.
Always Respect individual requirement for privacy and treat all information relating to individuals in a confidential manner.
Support individual choice and personal decision-making as the right of all service users.
Respect and encourage the right of independence of all service users.
Recognise the individual uniqueness of service users and treat them with dignity and respect at all times.
Provide a service that considers client’s preferences, wishes, personal circumstances and individual abilities.
Provide clients with support of the highest quality within their own home environment.
Deliver personalised, holistic care to our clients in keeping with the Skills for Care Standards

Our attention to detail sets us apart.

Our Mission Statement

We pride ourselves on the standard of care that we deliver. We believe that it is our attention to detail that sets us apart from any other company.

To provide a service that fully satisfies the needs and expectations of individuals in their own homes.

To actively seek and value the contribution made by informal carers, families and relevant others in care.

To respond positively to feedback from our Service Users, their families and carers, other health and social care professionals and our own staff.

To continuously seek ways in which our services can be improved

To build and retain a stable, committed and highly trained workforce .

To protect our Service Users and Staff from hazards and abuse

Dedicated to you

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Joanna Parkinson

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Great Review by our Clients

Trusted by many people

Our clients have always trusted our expertise and advices. Here’s what they have to say about us.

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OptimalCarePlus provided us with the right carer who was the right person for our elderly mother. Perfect to meet our specific needs! Thank you Optimal Care

Mary Jane

OptimalCarePlus provided us with the right carer who was the right person for our elderly mother. Perfect to meet our specific needs! Thank you OptimalCarePlus

James Kart

We received wonderful care for our dad. The carer was kind, compassionate and was passionate about the work she did. OptimalCarePlus provided invaluable support for me and my dad at the right time

Catherine

Home Care services are highly recommended from Optimal care plus. Cooperative and professional carers who are available 24×7

Bridget

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